Custom Claude connectors — governed, auditable links between Claude and your CRM, ERP, helpdesk and internal databases.
Delivered from our Chennai and Bengaluru studios — to clients across India and overseas.
// The problem
The business case for connecting an AI assistant to real systems is obvious the moment someone tries it. So is the objection: what exactly can it access, who can see what, what is logged, and what happens if it is manipulated through a document it reads.
Those are good questions. The usual answers — an API key in a config file, or a copy of the data somewhere else — do not survive them, which is why so many promising internal AI projects stall at review.
Does any of this sound familiar?
What it costs to leave this alone
Either the assistant stays generic and largely unused, or somebody eventually connects it insecurely because the value was obvious and the governance was not. The second outcome is considerably more expensive than doing it properly.
// How we fix it
We build connectors that answer the security questions before they are asked. Narrow validated operations rather than broad access. Permission mapping so the assistant sees exactly what the requesting person could see. Complete audit logging. Approval gates on anything irreversible.
Critically, we design assuming the model will eventually be manipulated — so that even a fully compromised assistant cannot exfiltrate, delete or spend. That containment, rather than filtering, is what makes the position defensible.
Talk to us about your project// What changes
What you should expect to be different once this is in place.
Least privilege
A key to one room, never the master key — and a record of every time it opened the door.
Every call
Who requested what, what returned, when — reviewable by your security team.
Whole organisation
One governed connector serving every assistant, rather than per-tool integrations.
// What's included
Narrow operations against your systems, described precisely so the assistant selects correctly.
The assistant sees exactly what the requesting person could see — never a shared privileged credential.
CRM, ERP, helpdesk, databases and internal APIs, including older systems needing an adapter layer.
Designed so that even a manipulated assistant cannot exfiltrate, delete or spend.
Who requested what, what was returned, and when — reviewable by your security team.
One governed connector serving your whole organisation rather than per-person integrations.
// Who this is for
Needing a defensible access architecture.
ERPs, CRMs and databases that are tedious to query.
Where access must be scoped, logged and revocable.
// Problems we've solved
Representative engagements, described in terms of what changed for the business.
A support team wanted their assistant to answer order-status questions, but IT could not justify database access.
Built a connector exposing a single validated lookup, permission-mapped per user, with full call logging and instant revocation.
The assistant answered from live data while the underlying systems stayed governed — and the review passed.
Separate integrations were being written for each new AI tool the business adopted.
Consolidated access behind one authenticated connector with central logging and a single permission model.
New assistants connected to the existing governed interface rather than requiring fresh integration work.
// Technology
Chosen for durability and fit — and handed over as documented code you own outright.
// Questions
// Read before you commit
Honest, detailed writing on costs, trade-offs and how to choose — including when not to hire us.
Scoped access, permission mapping, audit trails and prompt-injection defence — the architecture that makes AI access to internal systems defensible to your security team.
Read moreThe specific attack classes MCP servers face, and the design decisions — least-privilege tools, input validation, untrusted-content handling — that defend against them.
Read moreWhat Model Context Protocol servers do, how they are built, what they cost, and when your organisation needs one rather than a direct API integration.
Read more// Explore more
Most clients start with one service and grow into others. One team owns the whole stack.
// Start a project
Free consultation. Honest scoping. A fixed quote within 48 hours.