Privacy Policy

Last updated: May 24, 2026 · Governing jurisdiction: Chennai, Tamil Nadu, India

1. Who we are

Hendoi Technologies Pvt Ltd (“Hendoi”, “we”, “us”) is a software engineering company based in Chennai, India. This Privacy Policy explains how we handle personal data when you visit our website or engage our services.

2. Data we collect

Depending on how you interact with us, we may collect:

• Identity & contact details — name, email address, phone number, company name.
• Project information — requirements you voluntarily share for scoping.
• Technical data — IP address, browser type, device category, approximate geography derived from IP, and cookie identifiers where applicable.
• Communications — emails, WhatsApp messages, or call logs tied to legitimate business correspondence.

3. How we use personal data

We process personal data to:

• Respond to enquiries and deliver proposals or statements of work.
• Operate, secure, and improve our website (performance analytics in aggregate).
• Fulfil contractual obligations for clients and vendors.
• Comply with applicable laws, tax, or regulatory requests in India.

We do not sell personal data.

4. Legal bases

For Indian residents, processing aligns with the Information Technology Act, 2000, Reasonable Security Practices (SPA/Rules where applicable), and contractual necessity. Where consent is required for marketing communications, we obtain explicit opt-in and provide unsubscribe paths.

5. Cookies

Our site may use strictly necessary cookies for security and basic preferences. If analytics cookies are enabled in future revisions, this policy will list them with retention windows. You may control cookies via browser settings.

6. Sharing & subprocessors

We share data only with:

• Infrastructure or communication providers (e.g., email delivery, hosting) under confidentiality obligations.
• Professional advisers where legally required (auditors, counsel).

International transfers, if any, occur with appropriate safeguards (standard contractual clauses or vendor certifications).

7. Retention

We retain enquiry records and contract artefacts for as long as needed to fulfil the purposes above, resolve disputes, or meet statutory retention (tax/accounting). Marketing consents are refreshed periodically.

8. Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of data — access controls, encrypted transport where supported, and least-privilege principles for systems handling client workloads.

9. Your rights

You may request access, correction, export, or deletion of personal data where applicable law permits. Commercially confidential artefacts blended with personal metadata may require redaction to protect trade secrets.

10. Children

Our services are directed at businesses. We do not knowingly collect data from children without parental consent.

11. Grievance officer / contact

For privacy requests or concerns, email support@hendoi.in with subject line “Privacy Request”. You may also write to our Chennai address listed on the Contact page.

12. Updates

We may revise this policy; material changes will be highlighted on this page with an updated effective date.